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The issue was resolved Wednesday night. CERN Accelerating scienceSign inDirectory Menu about usOrganisation/contactsDHO IT-CDA IT-CF IT-CM IT-CS IT-DB IT-DI IT-ST History Data CentreData Centre in numbers AccessAccess Control Data Center Rules Safety/noise VisitsData Centre VisitPoint CIXP ProjectsWLCG Blue Screen of Death (BSoD) This is a Vidyo Desktop Error that you may have bumped into before. Nick your issue was caused by us unexpectedly hitting capacity on our external routers.

Discussions about the desktop video conferencing solution provided by the Church Moderators: rodhyde, MarchantRR Post Reply Print view Search Advanced search 2 posts • Page 1 of 1 gyoungberg New Member Comment 1 Shane Caraveo (:mixedpuppy) 2014-07-15 16:49:06 PDT Happens for me when joining my own room. Any ideas what happened last night and how I might avoid it in the future? Low virtual memory will cross your way once constant usage of such programs happens.

Vidyo Error 1003

Comment 2 Joel Braddock :jbraddock 2014-07-15 17:14:26 PDT Richard, Shane - I have seen this happen before when having static DNS entries added. All you need is a little fixation so as long as you know the main cause of the issue; you will surely know the perfect solution to implement. Please try the request again.

Can you check to ensure they are default for the Mozilla office or local ISP? On the Cisco PIX Firewall, for example, if the UDP timeout is not changed then the call will drop in exactly two minutes and the Vidyo client(s) would have to reconnect. Logged out of the client and logged back in: same result. Emcp Protocol Format For Printing -XML -JSON - Clone This Bug -Top of page Home | New | Browse | Search | [help] | Reports | Product Dashboard Privacy Notice | Legal Terms

complete flop. Vidyo Firewall Ports I couldn't switch to Skype because I couldn't get video through from the Osprey 260e card that I installed for PVC, and I didn't bring the camera that supported firewire. There are people who overreact when caught with this circumstance. In the vidyoportal field one should put https://vidyoportal.cern.ch and fill your CERN account details (username and password). If one doesn't have an account, when invited to a meeting one should enter a

All rights reserved.Official website of The Church of Jesus Christ of Latter-day Saints Powered by phpBB Forum Software © phpBB Limited English (U.S.) HomeKnowledgebaseNewsTroubleshooter LoginSubscribe Remember me Lost password Vidyoproxy CERN Computing Rules Main menuabout us services service status for IT members help Firewall Configuration for Vidyo Desktop Configure your firewall To have the VidyoDesktop client working properly you need to Rebooted the machine and tried again: same result. etc.

Vidyo Firewall Ports

Your cache administrator is webmaster. Virtual Memory Too Low There are programs that consume a lot of RAM space. Vidyo Error 1003 Generating diagnostic reports from the Login page My audio or video quality is poor VidyoDesktop troubleshooting flow chart VidyoDesktop crashes a few minutes into the call on AMD based computers Can’t Vidyo Portal Admin Guide Think about rebooting your computer making use of the Safe Mode but only after detaching the devices linked to it and uninstalling the latest software.

That Vidyo room is definitely not wedged; there's a meeting going on as I type! Regardless of what operating system your PC may have, this error can occur. There could be a firewall/web proxy on the network preventing the connection. Sorry for the inconvenience. Install Vidyodesktop

https://company1.vidyocloud.com). Please uninstall and reinstall VidyoDesktop," while trying to install VidyoDestkop should refer to the link below for instructions on how to resolve and to download the uninstall script. Your cache administrator is webmaster. Instead of deciding to replace anything in your computer, try troubleshooting it first.

Vidyo is aware of this issue and is working on a resolution to this problem. Port 17992 Client crashing? CERN Computing Rules Main menuabout us services service status for IT members help Users: Install the Vidyo Desktop client Installation The Vidyo system has 2 main components for the user: the

CERN Accelerating scienceSign inDirectory Menu about usOrganisation/contactsDHO IT-CDA IT-CF IT-CM IT-CS IT-DB IT-DI IT-ST History Data CentreData Centre in numbers AccessAccess Control Data Center Rules Safety/noise VisitsData Centre VisitPoint CIXP ProjectsWLCG

Do this after restarting the computer. [email protected] NewAccount | Log In or Remember [x] | Forgot Password Login: [x] Home | New | Browse | Search | [help] | Reports | Product Dashboard Persona is no longer You do not need to get into too much trouble of worrying as you needs to understand that Vidyo Desktop Error is a normal thing. Vidyo Troubleshooting Please try the request again.

Note You need to log in before you can comment on or make changes to this bug. When accessing to a meeting for the first time, you will be asked to install the VidyoDesktop Client. The system returned: (22) Invalid argument The remote host or network may be down. The reason why Vidyo Desktop Error exist are too many.

Your cache administrator is webmaster. Dialog box with the following appeared: Unable to join the conference room (error General Error. I sent the PVC room link via e-mail to the two people who were going to man the computers in the remote buildings and had instructed them to login as guests. The system returned: (22) Invalid argument The remote host or network may be down.

Generated Tue, 01 Nov 2016 10:30:38 GMT by s_fl369 (squid/3.5.20) You must also check if your anti-virus is capable of determining viruses that trigger �lost DLL files� prompt message. Status: RESOLVED FIXED Whiteboard: Keywords: Product: Infrastructure & Operations Classification: Other Component: AVOps: Vidyo (show other bugs) Version: unspecified Platform: x86 Mac OS X Importance: -- normal (vote) TargetMilestone: --- Assigned Last Comment Bug1037037 - Unhelpful Error Messages from Vidyo Desktop Client.

So... Unable to connect to rooms? Vidyo Desktop Error 5 out of 5 based on 29 ratings. Otherwise, Darren can help further diagnose the issue.

For more details see Persona Deprecated. I called the GSD, and despite his best efforts to help (change browsers, update Java, even somehow adding PVC rights to the individual in MLS) we were unable to get past Bug 1101215 has the changes we made to correct this.